General

What font is used on the resume designs?

All of our resume designs use system fonts that you can find on all Macs and Windows. You can easily change the font if you want to spice your resume up.

Are your resume templates compatible with Mac or PC?

The Microsoft Word files are compatible with Mac and PC, as long as you have Microsoft Word 2007 or newer on your PC or Microsoft Word 2011 or later on your Mac. Some of our resume templates also come in Apple iWork Pages format.

Does your Word resume templates work on Google Docs?

We have a selection of resume templates that work with Google Docs. You can filter resumes by format by clicking the format options on the product page sidebar. Always read the listing description to make sure that the package includes the format that you want. 

Can I edit the resumes using Photoshop?

The purchase does not include Photoshop files. If you need a Photoshop version of certain resume, contact our customer service and we’ll create the files for you for a fee.

How can I be certain that your ATS-friendly templates will work?

Our ATS resumes are basic Word documents and don’t use any text boxes or other design elements that ATS won’t read. You can also edit them with Google Docs or save them as .doc format for the ATS.

When will I get my files?

After purchase your files will be available for download immediately. Please note that you’ll need to be logged in to download your files. If downloads do not become available immediately after purchase contact our customer service

How many times can I download the files?

We have no download limit but you do need to be logged in to download your files. If we suspect suspicious behavior (such as hundreds of downloads) we will suspend the account and to download again you’ll need to contact our customer service.

Resume Editing Service

What does the resume editing service include?

You can order a resume editing service with your resume template and that means that we will fill in your resume information for you. The service includes 3 revisions. The final resume is delivered digitally in PDF as well as editable Microsoft Word .docx format. The resume editing service includes max. 3 resume pages and color edits can be done at the same. Cover Page letter editing is included.

How fast can I get my resume edited?

Creating the file can take 2-3 days once we have received all the necessary information. If you are in a hurry, please ask for time estimate before ordering. Please note that we cannot start working until we got all the needed information from you.

What do you need from me?

You can provide us a link to your LinkedIn or a Word document with your work history, education and other needed information.

Can you fix my typos?

Yes we can. We have a content writing team on staff to make sure your resume is grammatically correct. 

I ordered the editing service 2 months ago and would need some edits done, can you do those for me?

We offer updating service for a small fee. Updates are not included with the editing service and once you have approved your resume we consider that our job is done. All revisions must be used within 7 days of the delivery of the proof.

Can I edit the resume myself?

Absolutely. With your order you will receive your resume in a Word .docx format that you can edit.

Payments

What payment methods do you accept?

When purchasing from Just Hired Resumes you can pay securely with PayPal. You can use your credit card or PayPal balance to pay. You do not need to have an account with PayPal to pay with your credit card. *View the image below to see how to pay with your credit card using PayPal:

I made a purchase using PayPal eCheck but my files are not available for download.

If an eCheck was used, it takes 3-5 business days for this kind of payment to be processed. Once the funds have cleared the downloads will become available.